by Bridget Behe | Jun 9, 2022 | Business Strategy, Management, Season 5
Bridget’s guest this week is Ken Lane from Hathaway and Lane Direct. Ken self-described himself as a data savant, which is intriguing and not very common in the Horticulture industry. Ken and Bridget talk about his work with data, helping customers to understand...
by Bridget Behe | May 24, 2022 | Management, Retail, Season 5
If you would enjoy seeing some of the best garden retailers in and around Amsterdam, consider joining this year’s IGCA Congress. This annual event returns after a break due to COVID-19. Two of the stops that are “must see” for this tour are the...
by Bridget Behe | Mar 29, 2022 | Business Strategy, Management, Season 5
There are several types of customer loyalty programs. What does yours look like? This week, Bridget discusses some different kinds of loyalty programs as well as some advantages and disadvantages. Most importantly, measuring the impacts of the loyalty programs should...
by Bridget Behe | Mar 8, 2022 | Business Strategy, Management, Season 5
Imagine trying to drive your car without a dashboard. You can still drive the car, but without that key information you may not be running well or safe. Your company should have a financial dashboard, posted where key employees can see it, to help them make better...
by Bridget Behe | Feb 8, 2022 | Employee, Management, Season 5
In this time when labor is in short supply, consider amping up your training. Cultivating a culture of training means that all employees share knowledge using the three key ways each of us learns. Businesses that invest in training are safer, more profitable, have...
by Bridget Behe | Dec 28, 2021 | Business Strategy, Management, Season 4
As we turn the calendar page to a new year, Bridget looks ahead to six keys to a profitable 2022. Hire for attitude and teach for performance to help alleviate some of the labor shortage. Customize rewards around what motivates employees might help. Second, prioritize...
